Smoking is still a very prevalent thing among restaurant employees. Oftentimes it can interfere with giving good service and serving good food in a restaurant. Many times employees may disappear, come back smelling like smoke, or use a smoke break as a means of getting out of work. While smoke breaks can be frustrating, with a little simple management you can make sure everybody is happy and productive.[…]
An employee comes to you, they are in a bind and are wondering if they can get $50 and have you take it out of their check on payday. What do you do? You want to help your employee out of a bind, but also are concerned with the precedent it may send.[…]
Today, you need to recognize and reward the good. You know it’s something you should be doing more, but you don’t. Instead you discipline but aren’t seeing the results you are looking for and keep experiencing the same problems over and over. To fix it, you need a plan to reward the good.
Seek Out The Good
Seek it out actively. Don’t just watch for when things are going wrong. Look for when things are going right. Simple ‘thank yous’ and recognition can help bring out the best in your employees
Pick An Employee Every Day
Make a plan and pick an employee to recognize everyday. This isn’t to say […]
Should managers have mandatory on-the-floor times? As a manager I have both appreciated and dreaded mandatory on-the-floor times. Today, we’ll look at whether or not it is a good idea to enforce them or if enforcement doesn’t really matter.
I’ll start with the contrarian route.
First, managers are very busy and usually have a ton on their plate. With scheduling, inventory, ordering, human resources, paychecks, invoices, marketing, cleaning, and […]
In a restaurant, you likely have employees from numerous different generational periods. Differing generations work differently and need different things to succeed. Today we will take a look at commonalities within generations and how to manage them more effectively.
Before I start, I want to remind that breaking down employees into generation groups can be helpful, but not everyone in these groups is going to share these beliefs. The generational differences are just commonalities not guarantees and you should always view each individual personality differently and find what really works for each employee.
Further, the year […]